Privacy Policy

Last updated: February 9, 2026

At Frankie ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website usefrankie.com and use our services.

Information We Collect

Information You Provide

When you use our debt relief quiz and services, we may collect:

• Contact Information: Name, email address, and phone number when you request to be connected with a debt relief provider
• Financial Information: Approximate debt amounts, income ranges, and other financial details you provide during the quiz (no credit check required)
• Communication Data: Messages or inquiries you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, and device type
• Usage Data: Pages viewed, time spent on site, and quiz completion data
• Cookies: We use essential cookies to ensure our website functions properly

How We Use Your Information

We use the information we collect to:

• Provide personalized debt relief recommendations based on your quiz answers
• Connect you with vetted debt settlement companies or bankruptcy attorneys (only if you request this)
• Improve our quiz algorithm and website experience
• Communicate with you about our services (if you've opted in)
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: When you choose to be connected with a debt relief provider, we share necessary contact and financial information with that provider so they can assist you
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications at any time

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your data. To exercise these rights, contact us at privacy@usefrankie.com.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. You can control cookies through your browser settings. Essential cookies are necessary for the website to function and cannot be disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@usefrankie.com